Terms of Service

1. Reservations

Booking requests submitted through this website constitute an offer to reserve accommodation. Your reservation is only confirmed once you receive written confirmation (via email or WhatsApp) from First Village - Hiriketiya.

2. Cancellation Policy

Free cancellation is available up to 48 hours before your check-in date. Cancellations within 48 hours will incur a charge of 50% of the total booking value. No-shows will be charged 100% of the total booking value.

3. Check-in & Check-out

Standard check-in is from 2:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available on request, subject to availability.

4. Guest Conduct

Guests are expected to conduct themselves respectfully. First Village - Hiriketiya reserves the right to ask any guest to vacate the premises if their behaviour is deemed inappropriate or disruptive. The property is non-smoking throughout.

5. Liability

First Village - Hiriketiya is not liable for loss, theft or damage to guests' personal property. We recommend guests obtain appropriate travel insurance.

Last updated: May 2025